**LEARNZFRENCH Refund Policy**
**Effective Date:** 31 January 2025
**1. Introduction**
At LEARNZFRENCH, we are committed to providing our students with high-quality online French language courses. We understand that sometimes circumstances change, and you may need to request a refund. This Refund Policy outlines the terms under which refunds are granted for our online courses.
**2. Refund Eligibility**
Refund requests will be considered under the following conditions:
- **Course Access:** Once you have purchased a course, you will gain immediate access to the course materials. We encourage you to review the course content thoroughly before making a final decision.
- **Course Completion:** Refunds will not be granted if more than 30% of the course content has been accessed or completed.
- **Request Timeline:** All refund requests must be submitted within 14 days from the date of purchase. Requests made after this period will not be eligible for a refund.
**3. How to Request a Refund**
To initiate a refund request, please follow these steps:
1. Email our support team at [support@learnzfrench.com] with the subject line "Refund Request."
2. Include your name, order number, and the reason for the refund request in the email.
3. Our team will review your request and respond within 5 business days.
**4. Refund Process**
- Upon approval of your refund request, the refund will be processed within 7-10 business days.
- Refunds will be issued to the original payment method used at the time of purchase.
**5. Exceptions**
- No refunds will be issued for any promotional courses or special offers unless otherwise stated at the time of purchase.
- If you have experienced technical issues that prevented you from accessing the course, please contact our support team for assistance.
**6. Contact Information**
For any questions or concerns regarding our refund policy, please contact us at:
**Email:** [support@learnzfrench.com]
**Phone:** [Insert Phone Number]
**Mailing Address:** [Insert Mailing Address]
**7. Policy Changes**
LEARNZFRENCH reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund practices.
**8. Agreement to Policy**
By purchasing a course from LEARNZFRENCH, you acknowledge that you have read, understood, and agreed to this Refund Policy.
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This Refund Policy is designed to ensure transparency and fairness for both LEARNZFRENCH and our valued students. Thank you for choosing LEARNZFRENCH for your French language learning journey!
**Refund Policy for LEARNZFRENCH**
**Effective Date:** [Insert Date]
Thank you for choosing LEARNZFRENCH for your online language learning needs. We are committed to providing high-quality educational content and services. This Refund Policy outlines the terms and conditions under which refunds may be issued for our online courses.
**1. General Refund Policy**
At LEARNZFRENCH, we strive to ensure that our customers are satisfied with their purchases. However, due to the nature of digital products and online courses, we do not have a specific refund timeframe. Refund requests will be considered on a case-by-case basis.
**2. Eligibility for Refunds**
To be eligible for a refund, customers must meet the following criteria:
- The request for a refund must be submitted via email to [insert email address] within a reasonable time after purchase.
- Customers must provide a valid reason for the refund request.
- If applicable, customers may be required to demonstrate that they have completed a reasonable portion of the course before requesting a refund.
**3. Non-Refundable Circumstances**
Please note that the following circumstances are non-refundable:
- If the course has been completed or accessed in its entirety.
- If the refund request is made after a significant period has elapsed since the purchase.
- If the course was purchased as part of a promotional offer or bundled with other products.
**4. Refund Process**
To initiate a refund request, please follow these steps:
1. Send an email to [insert email address] with the subject line "Refund Request."
2. Include your order number, the course name, and a brief explanation of your request.
3. Wait for a response from our customer service team. We aim to respond to all inquiries within [insert timeframe, e.g., 5 business days].
**5. Refund Approval**
Once your refund request is received, it will be reviewed by our team. If approved, refunds will be processed within [insert timeframe, e.g., 7-10 business days] back to the original payment method used for the purchase.
**6. Changes to the Refund Policy**
LEARNZFRENCH reserves the right to modify this Refund Policy at any time. Any changes will be communicated via email or through updates on our website. Continued use of our services after any modifications indicates acceptance of the new terms.
**7. Contact Information**
For any questions or concerns regarding this Refund Policy, please contact us at:
LEARNZFRENCH
Email: [support@learnzfrench.com]
Phone: [(+91) 7084528279]
Website: [insert website URL]
**8. Governing Law**
This Refund Policy shall be governed by and construed in accordance with the laws of [insert jurisdiction]. Any disputes arising from this policy shall be resolved in the competent courts of [insert jurisdiction].
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By purchasing a course from LEARNZFRENCH, you acknowledge that you have read, understood, and agreed to this Refund Policy. Thank you for choosing LEARNZFRENCH, and we look forward to supporting your language learning journey!